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Richmond Arts Service & Orleans House Gallery
Richmond Arts Service is based at Orleans House Gallery on the Riverside in Twickenham, promoting arts and culture through a programme of contemporary art exhibitions, festivals, events and activities for everyone in the community.   We foster creativity and enjoyment of the arts, enable people to reflect on their lives and develop new ways of seeing the world. We bring thought-provoking art to…

Based in the Reception of the Main Gallery, you will be the first point of contact for visitors to the Gallery, giving a warm welcome, assisting with enquiries and ensuring a great visitor experience. You will also support the day to day running of the Gallery, dealing with administrative duties and supporting the Gallery Shop, sharing product information with visitors and taking sales. 

  • Welcoming and engaging visitors, providing information about the gallery and programmes 
  • Responding to telephone, email and face to face enquiries 
  • Supervising the Gallery space, ensuring the safety and security of the public, artwork and retail space
  • Assisting with sales and shop displays, including cash handling
  • Maintaining a neat and tidy reception and retail area 
  • Supporting our retail work, with stocktaking, pricing and other tasks
  • Monitoring visitor numbers and contributing to evaluation initiatives 
  • Representing the Gallery and Richmond Arts Service 
Who will the volunteers be working with?
Front of House Volunteers are supported on a day-to-day basis by the Front of House team, with wider support from the Volunteers Co-ordinator.

There are opportunities within the role to work with the wider team of staff and volunteers.
We will provide training and an induction which covers all aspects of the role. On-going support and supervision will be provided by staff throughout your time with us. Additionally, there are regular training sessions to supplement and further your initial training, as well as a varied programme of volunteer events and activities to join in, meet people and learn something new!

Time commitment

The gallery is open to the public Tuesday to Sunday, 10am – 5pm, with two volunteer shifts a day, 10am – 1pm and 1pm – 5pm.

We ask for a minimum commitment of one shift every fortnight, although there is flexibility over scheduling.

This organisation is one of our community partner organisations.

Like all volunteer recruiters we work with, they have signed up to our service standards, agreeing to abide by our policy on partnership working to keep you safe and supported whilst you volunteer.

You’ll never be out of pocket for volunteering through us – with in-London travel expenses to and from your volunteering guaranteed.

In addition, the team here at Students’ Union UCL Volunteering Service is here to support you throughout your volunteering journey – you can get in touch with us at any time.