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Postal address

Students’ Union UCL
25 Gordon Street

(see the map)


Tel: 020 7679 2500


Please visit Complaints to make an informal or formal complaint.

Union Officers

Full time and part-time officers contact details can be found here

Our Services

Clubs & Societies
2nd floor, 15 Gordon Street, WC1H 0AH
020 7679 7239

Advice Service
1st floor, 15 Gordon Street, WC1H 0AH
020 7679 2998

Reception, Ground Floor, 25 Gordon Street, WC1H 0AY
020 7679 2500 / 020 7679 2502

Leadership Development and Change
4th floor, 25 Gordon Street, WC1H 0AY
020 7679 0678

Volunteering Service
1st floor, 136 Gower Street, WC1E 6BP

Advertising to Students
2nd floor, 136 Gower Street, WC1E 6BP
020 7679 3946

You can find your UPI (UCL Person Identifier) on your student ID card in the bottom left corner.

Only submit this form if there was a technical or payment issue with your order. If you would like a refund please complete the Refund Request Form.

Please include the order number here, wherever possible.
If you know the problem occurs on a specific page, please paste the URL here.
Please specify the subject of this message.

This form will be sent to our Student Activities Reception.

We will aim to get back to you within three working days.

Alternatively, give us a call on 0207 679 7239 our opening hours are:

Bloomsbury Reception, 2nd Floor:
Monday - Friday: 10am - 9pm
Saturday 11am - 7pm

Lewis’ Reception:
Monday to Friday: 10am - 5pm

Want to save time? Why not see if your question is answered in our c&s FAQs?