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The Hey Team is back

The Hey Team started a few years ago with the aim of making new students feel welcome, share experiences and help new students start an exciting new chapter of their lives - studying at UCL.

Over 100 Hey Team volunteers so far have supported and met hundreds of new students in the months leading up to arriving on campus and at countless events during Welcome Week.

This year, your support welcoming new students is needed more than ever.

In these challenging times, new students may be more nervous than normal about starting university. The idea for the Hey Team is to help students settle in, form connections and look forward to starting at UCL.

After the positive impact the team has made in previous years, we’re very much looking forward to be working with the new crew this year. Applications for this year’s Hey Team have now closed and we’ll be in touch shortly to explain next steps. 

About the Hey Team

We all know starting university can be stressful and exciting at the same time. Think back to how you’ve felt about arriving in London and on campus for the first time, not knowing where to even start. The current situation won’t make the transition into student life any easier and all over the world people are anxious and unsure about the future and what our new normal means for them and their lives.

The Hey Team are a group of friendly and enthusiastic volunteers who want to make a difference and help welcoming new students into the UCL family.
It’s a fantastic way to give back, meet new people and develop your skills.

What will I need to do?

Being part of The Hey Team is incredibly flexible and will allow you to do as much or as little as you want. 
Our current plan is to start with digital volunteering before the new term starts in October.

This means that to start with, The Hey Team could be based all over the world, talking to new students from the comfort of your own home.

You’ll meet and greet new students, answer their queries and promote digital social events and opportunities. To everyone who’s applied to be a Hey Team volunteer, we’ll also provide online training (dates to be confirmed) to help you understand your role and give you all the information you may need. More than anything, we want you and the new students to have fun.

This is what you’ll be doing:

  • Providing a friendly welcome to new students
  • Support and/or host Students’ Union online talks and sessions, where you’ll chat to new students, signpost them to relevant sessions/meetings and activities and answer questions that will help them to settle into life at UCL
  • Making your presence known in the online sessions so that students can get in touch with you during the session or afterwards if they have any questions or just need a friendly face to talk to
  • Be familiar with information on amenities, support and opportunities offered by Students’ Union UCL (info and training will be provided)
  • Be proactive in promoting Students’ Union online activities and events (info and training will be provided)

What’s in it for you?

First of all, you will have an unforgettable experience welcoming the next generation of students to UCL. You’ll pick up lots of new skills and make new friends along the way. In return for your precious time and wonderful smiles you will also receive:

  • A branded HeyTeam Tshirt send to your address (we’ll confirm these details later)
  • Free access to one Project Active online class per week during Term 1
  • Volunteering certificate 
  • Access to further opportunities to be involved in Union events and volunteering

Some pictures of our previous Hey Teams

Just in case you need some more reasons to join, here are some pictures of our Hey Team in action…

Some comments from previous Hey Team volunteers:

“In one of the welcome BBQ events, I, along with other Hey Team volunteers, met up with a guy from China who was the only person not talking to someone. After chatting a bit about his culture and making sure we were not needed any longer at the event, we all bought Bubble tea together and exchanged phone numbers.”

“It was very enjoyable to make people happy and brighten their day!”

“I’ve made loads of new friends and made sure the new students had a great time too. I’d say the ice cream social was my favourite.”