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St Mungo's
Our mission is to house, support and care for vulnerable people in London who either have been, or at risk of sleeping rough and homelessness. Our aim is to make sure that homeless and vulnerable people can look forward with optimism and can contribute to the quality of life.
Description

As a feedback micro-volunteer, you will spend 3-4 hours visiting one of our residential services and capturing service user feedback for our 2024 client survey in an inclusive, accessible way so that our clients feel confident that their voice is being heard. You will be meeting clients in person and having discussions with them, with support from staff. You will help them understand the questions asked so they express their views and feelings and potentially physically writing their verbal responses on their behalf, with their oversight and consent.

Duties

As a feedback micro-volunteer, you will spend 3-4 hours visiting one of our residential services and capturing service user feedback for our 2024 client survey in an inclusive, accessible way so that our clients feel confident that their voice is being heard. You will be meeting clients in person and having discussions with them, with support from staff. You will help them understand the questions asked so they express their views and feelings and potentially physically writing their verbal responses on their behalf, with their oversight and consent.

 

Who will the volunteers be working with?
St. Mungos staff.
Fellow volunteers.
Clients.
Training
All necessary induction training provided.
Opportunities for further training/development.

Time commitment

You will be sent exact dates/ times/ locations to choose from between December-January. This is an ad hoc micro volunteering role; you can volunteer just once or a few times over the months December – January. This role requires your physical presence.
Application deadline

This organisation is one of our community partner organisations.

Like all volunteer recruiters we work with, they have signed up to our service standards, agreeing to abide by our policy on partnership working to keep you safe and supported whilst you volunteer.

You’ll never be out of pocket for volunteering through us – with in-London travel expenses to and from your volunteering guaranteed.

In addition, the team here at Students’ Union UCL Volunteering Service is here to support you throughout your volunteering journey – you can get in touch with us at any time.