Family Friends
Family Friends is a charity that supports families and young people living in Central West London through volunteer befriending services. 

Family Befrienders provide whole family support to families who are often facing multiple hardships. Volunteers will meet with their family weekly or fortnightly for a period of 6-12 months. Our volunteers befriend a family, to improve their self-confidence, emotional health, and wellbeing, reducing their social isolation and promote their independence. With encouragement and support, volunteers will aim to help families discover their strengths, build confidence, and resolve difficulties.

Activities might include
- supporting a parent to take their children on days out
- Helping to strengthen family relationships
- Providing a listening ear
- Helping family members to build confidence in themselves

What type of volunteers are we looking for?

Family Friends volunteers come from a wide variety of backgrounds and are selected for their qualities of warmth and understanding.

- Are you someone who can offer a listening ear?
- Are you able to withhold judgement?
- Do you like trying new things?
- Can you spare a few hours weekly
or fortnightly?
- Are you willing to travel in Central West London?

If that sounds like you, please get in touch!

Time commitment

Hours are flexible depending on the family’s needs, but an average of 2-3 hours per week or fortnight for six months to one year.
Application deadline
What measures have you put in place to ensure volunteers’ safety during COVID-19?
Safeguarding and risk management are two key components in running our successful service here at FF. Our policy, procedure, training, and weekly monitoring ensure that our staff, volunteers, and families are working to collectively assure all areas of risk are measured, reported and solution focused on a continual basis.

This organisation is one of our community partner organisations.

Like all volunteer recruiters we work with, they have signed up to our service standards, agreeing to abide by our policy on partnership working.

In addition, the team here at Students’ Union UCL Volunteering Service is here to support you throughout your volunteering journey – you can get in touch at any time with any questions, queries or problems you encounter.