Description
The Cathedral’s Visitor Engagement and Events team aim to bring Southwark Cathedral's brand to life through stories and content which celebrates the Cathedral as a as a major place of worship, a centre of excellence for heritage stewardship and a leading visitor attraction. We are looking for Market Research Volunteers to conduct face to face surveys to inform our audience insight.
Duties
- Ask members of the public to conduct a survey (using a tablet) on their experience of the Cathedral and how they heard about us.
- Surveys will be conducted during the day and also at evening events (hours are flexible)
- Survey data collection will come to an end in June 2025
Who will the volunteers be working with?
The Visitor Engagement Team & Volunteers Officer
Training
Full training will be provided.
What will you get out of it?
• Experience of volunteering in a historic London landmark
• The chance to find out about the fascinating history of the Cathedral
• An opportunity to meet new people and develop communication and/or language skills
• An opportunity to make a contribution to the aims and mission of the Cathedral
• Experience of conducting market research and opportunity to analyse and understand audience data
• Experience of working in a busy, multifaceted venue
• Opportunity to improve communication and develop face to face visitor engagement skills
• Supporting the promotion of a diverse offer including promoting the cathedral as a place of worship, a visitor attraction and as a venue for contemporary arts, regional festivals and cultural events.
• Opportunity to potentially make a real difference in audience development at Southwark Cathedral
• Great CV material and opportunity for professional references.
• Being involved in the important life and history of one of Bankside’s most iconic buildings.
• Discounts in the Cathedral Shop and Café
• Invitation to Cathedral events.
• Ongoing support from the Volunteers Officer and Head of Visitor Engagement
• A reference for paid employment
• Travel expenses reimbursement on the production of a valid receipt
• More volunteer benefits are outlined in the volunteer handbook on the website.
What will you get out of it?
• Experience of volunteering in a historic London landmark
• The chance to find out about the fascinating history of the Cathedral
• An opportunity to meet new people and develop communication and/or language skills
• An opportunity to make a contribution to the aims and mission of the Cathedral
• Experience of conducting market research and opportunity to analyse and understand audience data
• Experience of working in a busy, multifaceted venue
• Opportunity to improve communication and develop face to face visitor engagement skills
• Supporting the promotion of a diverse offer including promoting the cathedral as a place of worship, a visitor attraction and as a venue for contemporary arts, regional festivals and cultural events.
• Opportunity to potentially make a real difference in audience development at Southwark Cathedral
• Great CV material and opportunity for professional references.
• Being involved in the important life and history of one of Bankside’s most iconic buildings.
• Discounts in the Cathedral Shop and Café
• Invitation to Cathedral events.
• Ongoing support from the Volunteers Officer and Head of Visitor Engagement
• A reference for paid employment
• Travel expenses reimbursement on the production of a valid receipt
• More volunteer benefits are outlined in the volunteer handbook on the website.
Time commitment
We need Market Research volunteers from Monday to Saturday and ask individuals to commit to either a half day or whole day, weekly or fortnightly or evenings between 5pm – 9pm.
Daytime shifts are 10.00 to 13.00 and 13.00 to 16.00 but can be flexible.
Daytime shifts are 10.00 to 13.00 and 13.00 to 16.00 but can be flexible.
Application deadline