Connecting to the UCL VPN (AnyConnect)
For a quick introduction, watch UCL's video guide to getting started with the VPN.
Convert a PDF to a Word document
This document will provide guidance on how to convert a PDF document into a Word document (.docx) on Windows 10/11. There are multiple methods in which you can achieve this:
Editing a PDF
How to edit a PDF document  This knowledge base article will provide a guide on how to edit PDF documents, using the different software we have available.
Microsoft Teams Guidance - Screen sharing
How to Guide on how to use Microsoft teams to receive remote IT support.
Printing at UCL using Print@UCL
View UCL's video guide at https://web.microsoftstream.com/video/1dc30adb-9213-4bd1-91f6-7d551daacf3b
Teams Meeting ADD-ON issue in Outlook
Use this option if you only have New Teams installed. (Which most if not all Teams, should now be the "new" teams.
Using a personal device for work at the Union (BYOD)
You can use your personal device to access most UCL services, including your mobile device. 
Enabling non-UCL devices for wired networking at UCL (e.g. tills)
You need to send:
Install Slack on your device
Slack can always be used in any web browser. However there are also application versions of it.
Use a dock in the office
Mac users Mac users should install the DisplayLink software to use the screens.