Use this option if you only have New Teams installed. (Which most if not all Teams, should now be the "new" teams.

  1. Uninstall the Teams Meeting Add-in by right clicking the Windows Start button and select Settings > Apps > Installed Apps, then search for the Teams Meeting Add-in.

  2. Click the three dots and select Uninstall.

    Uninstall Teams add-in

  3. Close Outlook.

  4. Close Teams from the System Tray by right clicking on the Teams icon in the System Tray and select Quit.

    Quit Teams from taskbar

  5. Restart New Teams. This will force New Teams to reinstall the Teams Meeting Add-in which should fix the issue. When you see Teams Meeting Add-in in the list of installed apps again, restart Outlook and it should be working again.

Knowledge base

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  • Office IT
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Last updated 4 months ago