Please submit this webform if you would like to request a refund for a product bought on the Students' Union UCL website. This includes products such as event tickets and club and society membership. 

All requests must be submitted within 30 days of purchase. 

Please submit a separate webform for each refund request you are submitting. 

Please make sure to read the terms and conditions of the specific event or purchase before submitting this form, as not all products are eligible for a refund. 

Your refund will take 7 to 10 working days to process. 

If you would like to request a refund for your Bloomsbury Fitness Membership, please email [email protected]. These refunds are processed separately, and will have a different refund timeline. 

Complete the form

Complete the form here