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Please submit this webform if you would like to request a refund for a product bought on the Students' Union UCL website. This includes products such as event tickets and club and society membership. 

All requests must be submitted within 30 days of purchase. 

Please submit a seperate webform for each refund request you are submitting. 

Please make sure to read the terms and conditions of the specific event or purchase before submitting this form, as not all products are eligible for refund. 

Your refund will take 7 to 10 working days to process. 

 
1 Start 2 Complete
This form must be submitted by the individual requesting the refund.
You will have received your product number in your purchase confirmation email.
You will have received your order number in your purchase confirmation email.
Please provide a short description or the name of the product you wish to have refunded. For example "Horse Riding Beginner Lesson 16.10.19".
For instance, are you requesting a refund for a club or society event ticket?