We know how important your studies are to you and we want to help you to succeed whilst making sure you get the most out of student life. Students' Union UCL is here to support you throughout your time at UCL.

We've put together some handy advice to help you understand UCL's policies and procedures for when things don't go to plan or if you need to go through a formal process:


I'm worried about something else

That's ok. Whether it's concerns about your course, troubles with group work or something completely different, we're here to help. Arrange to see one of our advisers, who will be able to offer support whatever your concerns. 

If you're a student whose first language isn't English, we can also help you through our Language + Writing Support Programme, which can help with checking and refining your written work.
Find out more here.

Academic news

UCL results day July 2025: Your options
This advice applies to the 2024/25 academic year.Results day is coming up on Tuesday 8 July 2025. We know this can be a stressful time so we’ve put together some useful information about what happens next.
Navigating Exam-Time Challenges: What To Do If You Have Concerns
Navigating Exam-Time Challenges: What To Do If You Have ConcernsAs exam season comes towards an end, you might be wondering how your assessments went and what to do while you wait for your results.
Postgraduate Results Day March 2025: Your options
This advice applies to postgraduate taught students with resits/deferrals from the 2023/24 academic year, and also to those students with a January programme start date.
Academic Misconduct: What happens if I receive an allegation?
Receiving an allegation of Academic Misconduct can be stressful, but understanding the process can help you navigate it calmly and effectively. Here’s what you can expect.