Advice Service Testimonies - Eve, Postgraduate (Taught)
I approached the Advice Service, for help navigating UCL’s exam regulations and Academic Appeals process. Over the past year, their insight has been invaluable in addressing the wider challenges students, particularly those with disabilities, face during their studies. Time and again I have been amazed by the depth of their knowledge.
Late Summer Assessments 2025 results: Your options
This advice applies to the 2024/25 academic year.
What to do if you're struggling to find accommodation
There are many reasons you might not have sorted your accommodation yet for this coming academic year. Maybe you’re a new student who applied for UCL accommodation after the deadline, or a continuing student struggling to navigate the London housing market.
Support over the Summer
Our Advice Service remains open during the summer months, and our reception is open between 10:00 and 16:00 every Monday to Friday. This may sometimes change due to staff availability but you can always reach us by completing our online contact form and a member of our team will be happy to support you.
Navigating Exam-Time Challenges: What To Do If You Have Concerns
Navigating Exam-Time Challenges: What To Do If You Have ConcernsAs exam season comes towards an end, you might be wondering how your assessments went and what to do while you wait for your results.
Your Student Maintenance Loan’s About to Drop — Here’s How to Make It Last
Managing your money can feel overwhelming, especially when that maintenance loan payment hits your account. It might look like a lot at first, but without a plan, it can vanish quicker than you think.
Support over the Break
Our Advice Service will be closed from 16:00 on Wednesday 16 April 2025 to 10:00 on Wednesday 23 April 2025 for the Spring Break.
Resolving Complaints Informally at University
Navigating university life can be challenging, and encountering issues that lead to complaints is not uncommon. Whether it's a dispute with a lecturer, dissatisfaction with a course, or issues in your student accommodation, you might be thinking about escalating matters formally.
Academic Misconduct: What happens if I receive an allegation?
Receiving an allegation of Academic Misconduct can be stressful, but understanding the process can help you navigate it calmly and effectively. Here’s what you can expect.
Advice if you’re arriving in London in January
This advice applies to the 2023/24 academic year.Whether you’re a postgraduate or affiliate student starting your studies at UCL this January, or are just needing a refresher of support available, our Advice Service is here to help you navigate student life.
Advice Service Insight Report: Term One 2022
Students’ Union UCL’s Advice Service is our free advice service. It is available to all students studying at UCL, as well as prospective students who hold an offer for a UCL programme of study, students on interruption of studies with matters relating to their studies, or recent graduates where there is an ongoing matter.