Chinese Students and Scholars Association Society: Welfare Officer

过去一年在学生事务处的工作中，我积累了许多直接案例的工作经验，充分了解该部门的职责及处理能力范围。我善于高效地和团队沟通并制定应急处理方案：首先确认信息真实性和最新情况，记录对接人员信息和时间节点 ，并根据实际情况及时联系相关人员、调整跟进事情进展，运用不引起二次恐慌的方式散播消息，尽力做到将负面事态最小化。同时，在gap year中拥有行政紧急处理的实习背景让我有能力胜任部长的职务，用恰当、更容易接受的方式去和不同交流风格的人相处，积极主动地协调对接工作，以及促进部门间的合作。

我乐于帮助他人，希望能以团队的力量去解决在异国他乡遇到的突发事件；我愿意将自己的时间更优先地处理事务处的紧急情况，让学生和家长都能感到放心和有所保障。

我认为学生事务处是一个在留学生和家长之间的牢固纽带，就像放风筝一样，有着绳子的牵引才能更安全、更自由地探索广阔的留学天地。事务处一方面的工作是为我们学联内外的学子提供安全保障的基石，而另一方面是为学联内外的学子谋得更多切身实际的福利。

在为学联内外的学子谋福利方面，我非常愿意积极地倾听他们的诉求并及时改善。我想在新的一年里，我想更多推广心理倾听热线这一栏目，可以和宣传部、文娱部等部门组织更多的workshops, 快闪等多元的话题活动，让更多不被重视、不被“拿出来说”的情绪有被倾听和理解的地方。虽然学生事务处不直系任一部门，但我深知部门间的合作极为重要，我想力所能及的在其他部门繁忙时提供事务处的帮助，也让我们体验更丰富的经历。例如最近2024新生硕士群的创建过程中也让我收获了不少。

我知道一个人的能力有限，但是我相信汇聚一群有能力、有想法的人一起，去更好的建设和规划学联活动，与更多部门产生链接合作，一定能在在去年做出的基础上越做越好！希望大家能和我一起做出更多有意思的活动～

https://www.instagram.com/p/C4S71CZMd45/?igsh=bGFuOXRiM2ZweDZi

Hi! My name is Jiayu (Sally) Zheng, I am a year 2 Psychology with Education student currently. I think I can be qualified for this position for the following reasons:

1. My field of study (Psychology) fits well with this position, so I can realise my expertise when needed;

2. I am optimistic and cheerful (enfp), good at socialising and communicating with people but also a good listener. In the past year, I joined the UCL and Edinburgh University's Listening Line for Chinese students as a listener, which gave me a more concrete understanding of mental health related counselling. At the same time, I also learnt from the perspective of a listener what kind of emotional support we need as international students in the UK nowadays, and I have my own thoughts on how to improve the situation. In addition, I have participated in volunteer activities such as autism-related projects and primary school voluntary teaching which has improved my ability to interact with others. I understand that all kinds of people in society have different ways of interacting with each other, and I should get along with them in a way that they are comfortable with.

3. In the past year, I held the position of Vice Minister of the Mandarin Teaching Department. Through planning and organising activities, and assigning tasks to members, I have further developed my communication skills, problem-solving skills and leadership. I have a sense of responsibility, and I get along very well with the members, so I think I am mature in my ability to take on the position

Why am I running for the position of CSSA Welfare Officer?

Being away from home can be difficult (especially in the Uk). In my early university days, I faced severe depression. Seeking help through UCL led me to realize the support at UCL was insufficient, especially for Chinese students who. This experience highlighted the need for a more empathetic and accessible mental health support system.

To address this, I'm developing a website and mini-program that connects us Chinese students with professional mandarin-speaking psychotherapists and counsellors. This initiative stems from a survey I conducted, which confirmed the widespread demand for such support among students. My aim is to foster a supportive and secure community that is free of stigma, encourages seeking help and warmly supported by not only a team of psychotherapists but also community members.

We all go through tough times in our life and I know from my personal experience how hard that can be. I genuine want to help more students who went through or are going through the tough phase, help me win this election and spread care and support for Chinese fellows in the UK!