Age UK Westminster
Age UK Westminster exists to promote the well-being of older people in the City of Westminster and help make life a fulfilling and enjoyable experience within our local community.

At Age UK Westminster we run a weekly Information and Advice telephone helpline for our clients, service users and the public. The telephone helpline operates between 10am - 2pm Monday to Friday. We ask volunteers to commit to at least one day (4h) a week.

We completely rely on the support of our friendly, diverse and dedicated team of Telephone Enquiries and Signposting Volunteers to ensure this vital service continues.

We’d love you to join this amazing team for just 4 hours per week. You will volunteer in our office, based at the Beethoven Centre, Third Avenue, London W10 4JL.

Your duties will include handling general telephone enquiries, providing information and signposting callers to other external agencies so that they can access the services they require. We’d also ask you occasionally to support our small team of staff with their admin tasks. 

Time commitment

We ask for a commitment of one day per week volunteering, 4-6 hours each time.
We hope you can commit for as long as you can to help your experience and to allow us to build a better rapport.
Application deadline
What measures have you put in place to ensure volunteers’ safety during COVID-19?
We have Covid safety measures in place for our volunteers and safety guidance will be provided to volunteers prior to commencing their role.

This organisation is one of our community partner organisations.

Like all volunteer recruiters we work with, they have signed up to our service standards, agreeing to abide by our policy on partnership working.

In addition, the team here at Students’ Union UCL Volunteering Service is here to support you throughout your volunteering journey – you can get in touch at any time with any questions, queries or problems you encounter.