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The Passage
Our vision is of a society where street homelessness no longer exists and everyone has a place to call home.Our mission: Prevent street homelessness by intervening quickly before people reach crisis point.End street homelessness by providing innovative and tailor-made services that act with compassion and urgency.Advocate for those who feel they are not heard by amplifying their voice…

Every month The Passage holds a collection at Victoria mainline station and various tube stations throughout London. We are allowed to collect between the hours of 7am – 10pm. Each collection brings in about £2000, which is vital to our service delivery.

Dates are subject to change, but collections are usually held on a Tuesday or Thursday between the hours of 7am and 10pm. Our most regular collection site is Victoria mainline station, where we have a monthly recurring slot. Other collections take place at tube stations across London between the same hours.

We are committed to creating a safe, non – judgmental space for everyone here at The Passage, regardless of who they are and there is an expectation that volunteers understand this and behave accordingly towards people using our services, other volunteers, visitors  and members of staff. 

  • Standing on the station concourse of a tube station and taking cash and contactless donations from the general public
  • Handing out leaflets about our work
  • Representing The Passage in a public sphere
Who will the volunteers be working with?
Other Passage volunteers, members of the public.
All volunteers complete an online induction which includes an introduction to homelessness, personal & professional boundaries and equality, diversity & inclusion

Time commitment

We ask that people complete at least one 2 hour shift and that you participate in at least one collection every 3 months.

This organisation is one of our community partner organisations.

Like all volunteer recruiters we work with, they have signed up to our service standards, agreeing to abide by our policy on partnership working to keep you safe and supported whilst you volunteer.

You’ll never be out of pocket for volunteering through us – with in-London travel expenses to and from your volunteering guaranteed.

In addition, the team here at Students’ Union UCL Volunteering Service is here to support you throughout your volunteering journey – you can get in touch with us at any time.