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Age UK Kensington & Chelsea
Age UK Kensington & Chelsea is a local charity working with and for older people. We aim to promote independence and well-being in later life, encouraging self-help and peer support. We offer a wide range of services and activities, and provide interesting opportunities for people of all ages to get involved as volunteers.
Description

The aim of the Escorted Shopping Trips is to assist older people who are unable to use public transport due to frailty or difficulties with mobility to do their own shopping and to have the opportunity to socialise with others. The shoppers are collected from their homes with a minibus and the support of the volunteers, in some cases assisted around the supermarket, and escorted home after lunch at the supermarket café

Duties

Arrive at the Age UK office in Thorpe Close at 10.00 (for Wednesday trip or Thursday trip).  Here you will meet the bus/bus driver and other volunteers.

There will be a briefing about the service users attending on the day and then you will depart.  The bus collects each person, and your role is to escort them safely to and from the bus. 

On collection make sure they have locked their doors and have their keys and once on the bus check seatbelts are fastened.  Wheelchairs will be secured on-board by the driver.  We then collect and record the fares for the trip.  You may be asked to escort someone around the supermarket depending on their needs or to push a wheelchair in some cases.  After lunch you will make sure all are back on the bus safely.  We return the service users to their homes and part of your role will be to carry shopping into service users homes.

Who will the volunteers be working with?
Older populations.
Shopping coordinator
Other volunteers
Volunteer coordinator
Training
Volunteers will be expected to attend an initial Induction and to complete some online training.
Safeguarding
Confidentiality
Boundaries
Health & Safety
Wheelchair Training

Time commitment

Wednesday and/or Thursday from 10.00am until approximately 2.00pm.
Regular weekly commitment, if possible.
Minimum commitment 4 - 6 months

This organisation is one of our community partner organisations.

Like all volunteer recruiters we work with, they have signed up to our service standards, agreeing to abide by our policy on partnership working to keep you safe and supported whilst you volunteer.

You’ll never be out of pocket for volunteering through us – with in-London travel expenses to and from your volunteering guaranteed.

In addition, the team here at Students’ Union UCL Volunteering Service is here to support you throughout your volunteering journey – you can get in touch with us at any time.