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Our Advice Service will be closed from today till 11:00 on Wednesday 2 January. In the meantime, you can still access support and advice during this period. They’ve put together a list of services and telephone numbers that are available over the closure period, all generally free to use. 

Appointments

To book an appointment with an Advisor when we reopen, please email su.rights.advice@ucl.ac.uk

Services and Useful Telephone Numbers

Citizen Advice Camden

Legal Advice
Phone: Camden Adviceline 0300 330 115 (Call lines are open Monday – Friday, 10:00 – 16:00)
Website: http://www.camdencabservice.org.uk/

Crisis

A charity supporting the homeless
Phone: 0300 636 1967
Website: https://www.crisis.org.uk/get-involved/reserve-a-place-at-crisis-at-christmas/

Emergency medical NHS A&E

University College Hospital
Phone: 020 3456 7890
Address: University College Hospital, 235 Euston Road, London, NW1 2BU
Website: http://www.uclh.nhs.uk

Samaritans 
24 hour confidential emotional support service. 
Phone: 08457 90 90 90
Website: https://www.samaritans.org/

Shelter

Urgent housing advice
Phone: 0808 800 4444
Website: https://england.shelter.org.uk/

Nightline

London Nightline offers listening, support and information to higher education students by way of a confidential helpline.
Phone: 0207 631 0101
Website: http://nightline.org.uk

Care First

A free telephone and online support and counselling service for UCL students. Telephone from Monday to Friday 5pm-9am. It is 24 hours at weekends, bank holidays and UCL closure periods. Qualified Care First counsellors provide guidance on a range of issues, from things happening at home to university life.
Phone: 0800 197 4510
Website: https://www.ucl.ac.uk/current-students/support/wellbeing/care-first

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999 – Emergency services (police, fire and medical)

111- NHS. Non-emergency medical advice

101- Police. To report a crime (non-emergency)