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Southwark Cathedral
Southwark Cathedral is an Anglican Cathedral on the south bank of the River Thames.
Description

Welcomers are part of the public face of the Cathedral. They welcome visitors when the Cathedral is open to visitors. They work closely with Vergers, Guides, Day Chaplains and Stewards. Welcomers should have a friendly, outgoing personality and be good with the public.

The Cathedral welcomes over 200,000 visitors each year. We are located next to London Bridge at the heart of the vibrant Bankside district next to Borough Market. The Cathedral is well placed on the tourist route along the River Thames and many thousands of people pass through the grounds every day.

We welcome not only tourists but those who are attending our many services, special events and conferences as well as those who seek us out as a place of stillness in the bustling centre of London.

Duties
  • Providing a warm and friendly welcome to everyone visiting the Cathedral, demonstrating sensitivity to the variety of visitor needs
  • Informing visitors of the services and events taking place
  • Answering questions about the Cathedral and the local area
  • Dealing with enquiries from visitors
  • Encouraging visitors to visit all parts of the Cathedral, including the Shop, Café and Church Yard.
  • Referring any visitors in need of pastoral care to the Day Chaplain
  • Ensuring that those visiting the Cathedral are respectful
  • Being vigilant regarding security and reporting any issues to the Vergers
Who will the volunteers be working with?
The Welcomer Volunteers will be supervised and supported by the Volunteer Officer.
Training
Full training will be provided, including safeguarding policies.

Time commitment

We need welcomers from Monday to Saturday and ask individuals to commit to either a half day or whole day, weekly or fortnightly.
Shifts are 10.00 to 13.00 and 13.00 to 16.00 but can be flexible.
Application deadline

This organisation is one of our community partner organisations.

Like all volunteer recruiters we work with, they have signed up to our service standards, agreeing to abide by our policy on partnership working to keep you safe and supported whilst you volunteer.

You’ll never be out of pocket for volunteering through us – with in-London travel expenses to and from your volunteering guaranteed.

In addition, the team here at Students’ Union UCL Volunteering Service is here to support you throughout your volunteering journey – you can get in touch with us at any time.