The Guards Museum
We tell the story of the Five Regiments of Foot Guards, who have had the duty and honour of protecting the Sovereign and Royal Palaces from 1660 to the present day.Follow the proud history of these world class fighting soldiers from the English Civil War to Afghanistan, through our unique collection which stretches back over 380 years.
Description
The Guards Museum’s mission is ‘to tell the story of the five regiments of Foot Guards who have the honour and duty of protecting the Sovereign and the Royal Palaces. Preserving, educating and making that heritage accessible to all’.
As part of the Guards Museum welcome team, you will be one of the first friendly faces that our visitors will encounter when they visit the museum.
Key purpose of this role
- Provide a warm welcome to visitors
- Take payments using our till system
- Proactively engage with visitors about the museum, exhibition and services
- Ensure the admissions desk is always clean and tidy
Duties
- Provide a warm welcome to visitors
- Take payments using our till system
- Proactively engage with visitors about the museum, exhibition and services
- Ensure the admissions desk is always clean and tidy
Additional tasks may include
- To answer reception telephone calls and pass them onto the appropriate staff member if applicable
- Assist the staff team in carrying out the evacuation procedures
Who will the volunteers be working with?
Volunteers will be managed by the volunteer coordinator and guided by long serving volunteers.
Training
Training and support
We have an induction process where we give Volunteers the information we believe they need to enjoy their time with us. Training is mainly ‘on the job’ supported by the volunteer coordinator. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience.
We have an induction process where we give Volunteers the information we believe they need to enjoy their time with us. Training is mainly ‘on the job’ supported by the volunteer coordinator. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience.
Time commitment
This is a regular volunteering role, we try to be as flexible as possible but ask volunteers to be available at least once every two weeks. Volunteering can be done either all day (within the museums opening hours) or on a shift basis, either morning or afternoon.