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Whittington Park Community Association (WPCA)
About us: We are a community centre in North London with services for people living primarily in Holloway, Archway and Tufnell Park. We were set up in 1972 by local residents and have retained its values to this day. The centre continues to promote an inclusive environment for people of all ages and walks of life, offering a full range of activities including sports and arts.In August 2013 we…
Description

As a community centre, we need to have someone friendly and welcoming at our reception. We have regulars and new people coming in all the time so we need someone to be there to help show them where to go, have a little chat and generally making them feel welcome.

A perk of the role is that when you're not busy with welcoming people, you can use the time as you wish - studying, working, reading - whatever you like.

Duties

Letting people in the doors using our entry system

Welcoming them in and showing them where to go

Answering any questions they have about the centre, our activities etc

Showing prospective hirers the centre

Answering the phone and taking comprehensive notes 

You may be required to do other ad hoc things like making a cup of tea for someone or helping put out chairs and tables. As a busy centre, we all pitch in to help when things need to be done.

Who will the volunteers be working with?
Our Front of House, Joanna. Our caretakers, Martin and Gary. Other staff share the reception including our Over 55's Social Club Coordinator and our Outreach and Community Programming, Tsigereda.
As we are a small team, you will also be around Jo, the Centre Manager and Sophie, the Office Manager.
Training
We will give you full training on how to use our systems, what activities we have running etc so that you can feel confident in talking to the visitors. There will always be other staff around so you won't be alone.

Time commitment

We need the reception covered Monday - Thursday. Friday is currently a quiet day for us but this may change.
We are looking for people that can do any of the following shifts:
9am - 1pm - Monday, Tuesday, Wednesday, Thursday
1pm - 5pm - Monday, Tuesday

We need people who can commit to coming for at least 3 months as you will be learning about the centre, what we provide and who our regulars are. For it to be truly beneficial for us, we need to know that once we've trained you, you will be here for a few months to help us so we can rely on your support.

If you can only commit to one shift a week, that is still great!

This organisation is one of our community partner organisations.

Like all volunteer recruiters we work with, they have signed up to our service standards, agreeing to abide by our policy on partnership working to keep you safe and supported whilst you volunteer.

You’ll never be out of pocket for volunteering through us – with in-London travel expenses to and from your volunteering guaranteed.

In addition, the team here at Students’ Union UCL Volunteering Service is here to support you throughout your volunteering journey – you can get in touch with us at any time.