The Inclusion Engine | Support. Mentor. Empower.
The Mission: To support and coach confidence at our community cafe
Our Community Cafe is more than just a place for chai or coffee; it’s a live employability space. We support local residents who have been overlooked by the job market, including those with SEND (Special Educational Needs and Disabilities), people returning to work after prolonged period and Refugees. We serve affordable tea at £1, filter coffee at £1.20 and chai at £1.70.
We are looking for volunteers who can support the running of the community cafe as well as supporting our employability learners - encouraging them, assisting them, helping them to check through their checklist, helping them to navigate requests and being a critical friend.
The Role: Empowering the Expert
Our dedicated Community Cafe Supervisor is the heart of this project, providing 1-on-1 coaching to our residents. But she can’t be everywhere at once. By joining our team, you become her essential support system. By helping manage the day-to-day flow of the cafe, you create the "breathing room" our supervisor needs to provide intensive, life-changing attention and support to the residents who need it most.
Why Join Us? (The "Hands-On" Advantage)
This is a unique opportunity for students interested in Inclusive Education, Social Work, Psychology, or NGO Management. You won’t just be watching from the sidelines; you will:
- Learn in Real-Time: Observe and assist in how to tailor workplace support for neurodivergent individuals.
- Bridge the Gap: Help translate employability skills into a supportive, real-world environment.
- Direct Impact: Understand the systemic barriers facing residents and play a role in dismantling them.
Is this you?
If you are passionate about social justice and want to learn the "how-to" of inclusive employment—while supporting a vital community hub—we need your hands and your heart.
Your Role
As a volunteer, you are the essential link that allows our Community Cafe to function as a learning environment. Your duties focus on operational support to free up our Community Cafe Supervisor for intensive resident coaching and providing support directly to the learn 1-2-1 during your volunteer session.
Key Responsibilities:
- Operational Partnership: Work directly alongside our Community Cafe Supervisor to maintain a smooth, welcoming environment, ensuring the "wheels keep turning" while she provides 1-on-1 support to our learners and vulnerable residents who use the cafe. This can be serving customers, loading the dishwasher, serving our special Chai and coffee or even our soft serve ice cream.
- Peer-Support & Modeling: Demonstrate professional workplace standards and soft skills in real-time, acting as a grounded presence for residents with SEND and those facing employment barriers. Be supportive, encouraging and their critical friend. Support them when needed with taking customer orders.
- Observational Learning: Actively engage with our inclusive support methods, learning how to adapt communication and tasks to meet the specific needs of our employability cohort.
- Capacity Building: Assist with behind-the-scenes tasks—from setup to service coordination—that allow the employability project to scale its impact.
Time commitment
UCL Departments
- Arts & Humanities
- Philosophy
- European Social and Political Studies
- Centre for Multidisciplinary and Intercultural Inquiry
- Social & Historical Sciences
- Anthropology
- Bartlett Faculty of the Built Environment
- Institute for Global Prosperity
- Institute for Innovation and Public Purpose
- Institute of Education