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Friends of Moorfields
Friends of Moorfields is a registered charity that provides support to the patients and staff of Moorfields Eye Hospital. Among the main things we do is offering a diverse range of volunteer services to help patients navigate the hospital and support them on their patient journey.
Description

Friends of Moorfields is a registered charity that provides support to the patients and staff of Moorfields Eye Hospital.

Friends of Moorfields volunteers perform an extremely important job ensuring that all patients who come to Moorfields feel comfortable, reassured and receive the best possible treatment regardless of the outcome of their appointment.  

We will happily provide references/UCAS statements for all volunteers and can provide support in finding work opportunities.

Duties

Our phone support volunteers have the important task of calling patients with upcoming appointments to remind them of their visit, provide information for them to change or book hospital transport and to give information about our move to our new Moorfields site in summer 2027.

Training
All volunteers will be required to do some online training as part of the recruitment process which includes 9 modules.

Time commitment

This role is fully remote and we require a minimum of a morning/early afternoon once a week (a minimum of 1-2 hours). We require volunteers to be able to commit to a minimum of 6 months ideally.
Application deadline

Causes

UCL Departments

This organisation is one of our community partner organisations.

Like all volunteer recruiters we work with, they have signed up to our service standards, agreeing to abide by our policy on partnership working to keep you safe and supported whilst you volunteer.

You’ll never be out of pocket for volunteering through us – with in-London travel expenses to and from your volunteering guaranteed.

In addition, the team here at Students’ Union UCL Volunteering Service is here to support you throughout your volunteering journey – you can get in touch with us at any time.