Xiaohongshu
Join our community of students supporting students!
London Nightline is a listening and information service run by students, for students. Our Hotline Volunteers provide emotional listening support to students who need to talk through whatever is on their mind. They undergo extensive training in active listening and empathy, and get to volunteer alongside other students from across London. Great for communication development and fun! If you'd like to work in student mental health and help with our charitable objective of reducing student deaths by suicide, this could be for you.
In the summer we were thrilled to celebrate William Antcliff, who has been recognised by UCL with two of its highest honours – Volunteer of the Year and Honorary Life Member – for his extraordinary period of service with London Nightline. Honorary Life Membership is the most prestigious recognition granted by UCL Students’ Union, and is reserved for individuals who have made an exceptional contribution to student life. One of our volunteers receiving both awards reflects the profound impact volunteering can have across the Nightline community and beyond.
What do you get from vounteering?
Extensive Training
No experience is needed as our highly acclaimed training programme develops the active listening, empathy and other soft skills needed to support callers.
Cross-London Community
Meet others with similar interests from all different universities.
Flexibility and Full Support
Choose shifts to fit around your studies and feel fully supported with your role and wellbeing.
CV and Job Application Skills
Nightline is well regarded amongst employers, and we can provide personal references.
Personal Development Within Nightline
Chance to join the executive committee and and help run the service
Regular Socials
From movie nights to away weekends organised throughout the year
This role requires volunteers to talk to students about whatever is on their mind, using skills taught during training. We are non-directive and non-judgmental, which means we don't give advice, we just offer a safe space to talk.
Volunteers take calls via phone, instant message or email and they provide immediate support to students in need.
We're open from 18:00-08:00, when other services are closed, but during the hours that many people feel alone, overwhelmed by thoughts, or just want a chat. Volunteers will take shifts from our Zone 1 London office, but sleeping facilities are provided so you can get some rest when there are no calls.