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Friends of Moorfields
Friends of Moorfields is a registered charity that provides support to the patients and staff of Moorfields Eye Hospital. Among the main things we do is offering a diverse range of volunteer services to help patients navigate the hospital and support them on their patient journey.
Description

We would like to recruit volunteers who could help us support patients of the Moorfields Eye Hospital at attending their appointments. Many patients are visually impaired, elderly and frail and the volunteers help by greeting them at the main reception, managing the patient queue, helping with directions and guiding patients along the new one-way pathway. If you can spare half a day per week covering either a morning or afternoon between 07:30 and 18:00 we would like to hear from you. We will cover your travel expenses and, in addition, if you stay for the whole day, we will provide lunch and refreshments. The role is subject to DBS clearance and references and a min commitment is 3 months. We look forward to hear from you!

Duties

Greeting patients at the main reception, managing the patient queue, helping with directions and guiding patients along the new one-way pathway

Who will the volunteers be working with?
The volunteers will be working alongside members of hospital staff and Friends of Moorfields staff team
Training
All training for the role will be provided. Mandatory training covers 9 modules including Leading and Guiding Visually Impaired People, as well as Health and Safety, Information Governance, Fire Training, Safeguarding Children and Vulnerable adults, Moving and Handling, Equality and Diversity as well as Infection Control.

Time commitment

Minimum 4 hours between 07:30 and 18:00

UCL Departments

This organisation is one of our community partner organisations.

Like all volunteer recruiters we work with, they have signed up to our service standards, agreeing to abide by our policy on partnership working to keep you safe and supported whilst you volunteer.

You’ll never be out of pocket for volunteering through us – with in-London travel expenses to and from your volunteering guaranteed.

In addition, the team here at Students’ Union UCL Volunteering Service is here to support you throughout your volunteering journey – you can get in touch with us at any time.