Ragged School Museum Trust
The Ragged School Museum is a beautiful and unique building that once housed the largest 'Ragged School' in London, run by the esteemed Dr Barnardo. Today the museum celebrates and remembers his achievements as well as helping people gain an understanding of the Victorian East End. Working mainly with primary school children we run fun, interactive, drama-based workshops in our reconstructed…
Description
The Ragged School Museum is an independent museum in East London housed in unique canal-side warehouses. It was London’s largest Ragged School, a free school set up by philanthropist Dr Thomas Barnardo in 1877. Today, the museum has permanent and temporary exhibitions, a shop and café/restaurant. We run a lively schools education programme, family holiday activities and adult visits and events which aims to engage children and adults alongside wider themes of social action and the fight for universal free education.
Duties
As a Front of House (FoH) Volunteer you will:
- Welcome the public and direct visitors
- Support visitors in getting the most from their visit by answering visitor queries and providing quality customer service
- Ensure the museum spaces are kept to high standards of presentation and tidiness
- Sell museum tickets and products from the museum shop and encourage donations
- Proactively promote upcoming events and signpost other ways visitors can get more actively involved
- Record visitor numbers and support with gathering visitor feedback
Training
You will be expected to attend an induction training session. Training will also be embedded in the role. And you will work alongside the museum team to ensure you feel confident in conducting the tasks you are involved in.
Time commitment
We require volunteers to support the museum team (09:45-17:15) when the museum is open to the public: Wednesday-Sunday: 10:00 – 17:00. Please note it may be possible to offer you a half day (am or pm shift).