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London Canal Museum
At the London Canal Museum you can see inside a narrowboat cabin, learn about the history of London's canals, about the cargoes carried, the people who lived and worked on the waterways, and the horses that pulled their boats. Peer down into the unique heritage of a huge Victorian ice well used to store ice imported from Norway and brought by ship and canal boat to be stored. This unique…

As a regular member of the Front of House team you are the welcoming face of the museum. Working in teams of 2 or 3 volunteers, with training, you will learn how to provide a friendly and informative visit for all our visitors.

  • Open and close the museum and ensure it is presentable and ready to receive visitors
  • Greet visitors, welcome them into the museum and engage with them about the exhibits and history of the building
  • Sell admissions, gifts and books, and ensure the till procedures are followed correctly
  • Answer telephone and in-person enquiries
  • Provide refreshments and assistance during group visits
  • Maintain the various museum areas and ensure they are presentable
  • Follow museum policies and procedures to ensure the building, volunteers, staff and visitors are safe and well at all times
Who will the volunteers be working with?
Museum Staff, Other Volunteers, Visitors to the museum
Full training and support is provided

Time commitment

We're planning to re-open the museum to pre-pandemic opening hours Tuesday-Sunday so would love for UCL students to apply to join us!

This organisation is one of our community partner organisations.

Like all volunteer recruiters we work with, they have signed up to our service standards, agreeing to abide by our policy on partnership working to keep you safe and supported whilst you volunteer.

You’ll never be out of pocket for volunteering through us – with in-London travel expenses to and from your volunteering guaranteed.

In addition, the team here at Students’ Union UCL Volunteering Service is here to support you throughout your volunteering journey – you can get in touch with us at any time.