From early 2026 through to end of 2027, the Union is investing in a 'process review' to improve student leader experience, led by IT & Digital and Student Activities.
This isn't just about IT or the website - it's about how you generally experience our services, processes, and 'how you get things done' in your role as a student leader.
Updates and plans
July 2026: So far, we've had service design consultants talk to over 50 students and staff in detail about their experiences across both events and the lifecycle of being a student leader. From there we've gathered a lot of pain points, feedback and ideas, and have started building a roadmap. We're also recruiting a business analyst for a year to lead on this work.
Coming up: recruit business analyst, create a plan for cataloging and reviewing all critical processes, build defined roadmap for delivery, keep delivering the quick wins and get going on the bigger pieces!
You asked - we did!
We gathered a huge amount of feedback as part of our research, and continue to discover new opportunities. Our IT & Digital and Student Activities teams have already started prioritising this work, and delivering improvements!
| Ask | Done | More Info |
|---|---|---|
| Allow multiple groups for an event | 2026-06-30 | Event creation form - Owning group - add a comma, start typing and select the additional group(s) from the list. Note the first group is the owning group for finance purposes. |
| Resubmit rejected webform submissions | 2026-07-27 | Rejected submissions can be resubmitted as a new submission, linked to the previous one. Note: this needs to be enabled on a form by form basis so may not be enabled for all forms immediately. Guide for staff. |
| Clone webform submissions | 2026-07-27 | On the 'Forms' tab of a student group, going in to a form's submissions, you can 'clone' the submission to copy all the data into a new form. |
Roadmap
Here's a small sample of the upcoming improvements we'll be delivering. If you gave us feedback and it's not here - don't worry, we have a backlog that we are working through and it should be added here soon.
| Idea | Progress |
|---|---|
| Save drafts of complex form submissions | This functionality is already available but needs to be enabled per form. Working with the relevant teams to do so. |
| 'Events for my groups' filter on What's On | In testing |
| Quick event create form | In testing |
| Student leader dashboard (pulling together high level view of forms, events, activity registrations, memberships, mailouts etc) | In progress |
| Event forms review | Preparing |
| Delegating access or submissions to other committee members / activity leads | Investigating |
Get in touch
Any other ideas or queries that would make your student leader experience better in terms of online tools and administration? Let us know - [email protected]