We offer a free click and collect service for customers who live close-by and prefer to pick up their ordered item(s) in person. Please note, it is only possible to pick up your order after you have received a confirmation email to say that your order is ready for collection. Collecting orders is only possible between 10am and 2pm Monday – Friday. If you cannot make these times then please email us (su.shop@ucl.ac.uk) and we will do our best to accommodate you.

The collection point is The Hanger, 25 Gordon Street, ground floor. When entering the building, please have your order number to hand and any form of ID on you. Please adhere to social distancing rules and wear a face covering when inside the building. A member of staff from the shop will meet you at the shop entrance to hand over your ordered goods.