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Our vision is of a society where street homelessness no longer exists and everyone has a place to call home.

Our mission: 

  1. Prevent street homelessness by intervening quickly before people reach crisis point.
  2. End street homelessness by providing innovative and tailor-made services that act with compassion and urgency.
  3. Advocate for those who feel they are not heard by amplifying their voice to bring about real systemic change

Our Values:

  • We assist people who have experienced homelessness to realize their own potential to transform their lives 
  • We act with compassion and kindness
  • We are a voice for change and justice 
  • We build relationships based on trust 
  • We respect each other
  • We are straightforward in all our dealings
  • We believe in practical hands-on work
  • We collaborate across all sectors of society
Opportunities
Station Collector Volunteer
Every month The Passage holds a collection at Victoria mainline station and various tube stations throughout London. We are allowed to collect between the hours of 7am – 10pm.
Kitchen Support Volunteer (PHAC)
Passage House is a rapid-response facility. The 37 bed project provides high-quality support to new rough sleepers aged 18 or over who have no local connection to Westminster.
Kitchen Support Volunteer - Resource Centre
Based in our Resource Centre in Victoria, this is a hands on, practical role that’s crucial in ensuring that service users can access our basic primary services when visiting us.
Clothing Store & Laundry Service Volunteer
Based in our Resource Centre in Victoria, this is a hands on, practical role that’s crucial in ensuring that service users can access our basic primary services when visiting us.
Driver Volunteer
Our Volunteer Drivers collect food donations from across London that we use in our kitchen. These collections are on weekdays, usually between 9am – 12.00pm and take around 2.5 hrs.
Reception Volunteer (PHAC, residential)
Passage House Assessment Centre (PHAC) is a 37 bed rapid response Assessment Hub aimed to support new rough sleepers with no local connection to the borough, to find a suitable pathway for them to