Description
Welcome Host volunteers provide excellent customer service and help ensure that every visitor knows who we are, what we offer, and how to get involved.
As a volunteer you can:
- Claim travel expenses (up to £13.50 a day) and refreshments up to £4 (if volunteering for more than 4 hours)
- Enter ticket draws for rehearsals of Royal Ballet and Opera performances
- Enjoy free access to RBO Stream to learn about our work and repertoire
- Go to volunteer social events and celebrations
- Apply for internal vacancies
- Get feedback on interviews if applying for a job at RBO
Duties
As a Welcome Host, you will...
- Welcome and greet visitors
- Share information and answer questions
- Give directions within the building and Covent Garden area
- Accompany tour groups to ensure they stay together during their visit
- Help to manage queues and spaces at busy times
- Assist Front of House staff in keeping everyone safe
Who will the volunteers be working with?
Volunteers work as part of a dynamic team of volunteers and staff to provide excellent customer service to our visitors and audiences of all ages and from all walks of life.
Training
New volunteer induction day:
Date: Sunday 22 February 2026
Time: 10:00-15:30
Location: Royal Opera House, Covent Garden, Bow Street, WC2E 9DD
Date: Sunday 22 February 2026
Time: 10:00-15:30
Location: Royal Opera House, Covent Garden, Bow Street, WC2E 9DD
Time commitment
We are looking for people who can volunteer 2 sessions per month for at least 6 months beginning in March 2o26. We are particularly looking for people who are available to volunteer on Saturdays and Sundays. Volunteer sessions last 1.5-3.5 hours, Monday to Sunday. 11:45-15:15; 15:00-18:00; 17:45-19:45. You can browse and book volunteer sessions flexibly using our online scheduling app and website.
Application deadline