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We know how important your studies are to you and we want to help you to succeed whilst making sure you get the most out of student life. Students’ Union UCL is here to support you throughout your time at UCL.

Academic Advice Guides

We’ve put together some handy advice guides to help you understand UCL’s policies and procedures for when things don’t go to plan or if you need to go through a formal process:

What do I do if I’ve been accused of behaving improperly during an exam or of plagiarising an essay?

Whether accidental or otherwise, being accused of misconduct or plagiarism can be extremely worrying for students. If you think the judgement has been unfair, or simply want support in assessing how best to mitigate the affects of such an accusation, we can support you. 

Find out more about the protocol for allegations of exam or coursework irregularities

How do I interrupt my studies and what are the implications?

There are a variety of reasons that a student may need to take a break from their studies. Often, it is because of health and wellbeing issues, but may also be for parental or caring responsibilities, and other reasons. We can help you decide whether or not to interrupt and guide you through the process if you do. 

Find out more about interrupting your studies

What to do if something goes wrong or changes and this has an affect on my studies?

Life is full of unexpected surprises and unfortunately, not all are good. If something happens that could significantly affect your performance, UCL will take it into consideration if it is something that you can evidence and if you inform them at the right time. We can advise you on what might qualify as extenuating circumstances and how you should go about informing your department.

Find out more about the extenuating circumstances procedures here

How do I make a complaint?

If you are dissatisfied with an element of your experience at UCL, you can submit a complaint. As a part of the Union, which is an independent organisation, the Advice Service can help with the complaints procedure and be committed to supporting you.

Find out more about how you can make a complaint

What is UCL’s Disciplinary Procedure?

UCL has a code of conduct, which all of its students are expected to adhere to. If you have been found to/alleged to be in breach of the code, UCL may begin a disciplinary process. The Advice Service can support you through disciplinary action or help you challenge it where appropriate.

Find out more about the disciplinary procedures.

I’m worried about something else

That’s ok. Whether it’s support on how to manage your workload, troubles with group work or something completely different, we’re here to help. Arrange to drop in and see one of our advisers, who will be able to offer support whatever your concerns. 

If you’re a student whose first language isn’t English, we can also help you through our Writing and Language Service, which can help with checking and refining your written work. Find out more here.