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Cardinal Hume Centre
The Centre gives homeless young people, families in need and individuals living in poverty the support they need to realise their full potential. The Centre focuses on four areas of need: income, housing, education and skills, and legal status. We believe that by helping early, we can prevent disadvantage in childhood from having a long lasting detrimental impact in later life. Our workforce is…
Description

Join our small, friendly Charity Shop in South Westminster!

As well as being an important source of revenue for the Centre, the shop on Horseferry Road is the public face of the Cardinal Hume Centre to the residents and workers of Westminster. It can be a busy environment with lots of regular customers. 

How does this role make a difference?

You will be part of the fundraising team, raising funds to support the work of the Cardinal Hume Centre and promoting the work of the Centre to the public. Typically, the Charity Shop raises in the region of £50,000 per year.

What are the benefits?

You will be part of a friendly, international team.  You will receive excellent support and opportunities to learn team skills and customer service.  Volunteers who stay for more than three months can obtain a reference for future employers.

Want to increase your skills in retail?

If you want to develop in this role, we are keen to support you.  There are more responsibilities you can take on in the shop, for example; opening and closing the shop, cashing up at the end of the day and helping with the induction of new volunteers.  Let us know if this interests you.  We also have employment advisors who can provide employment support.  Furthermore, if you want to expand your experience in the voluntary sector, you can combine your role in the shop with a volunteer role elsewhere in the organisation.

Duties

Flexibility will be given where possible, but in general, volunteers will undertake the following tasks as part of this role: 

  • Customer service on the till 
  • Greeting and helping customers 
  • Assisting with cashing up at the end of the day
  • Replenishing the stock on the shop floor
  • Sorting and pricing donations 
  • Helping present top items in window display and around the shop
  • Promoting the work of the Centre to the public
Training
You will be supported and trained in all areas of retail and customer service by the Charity Shop Manager
Manual handling training will be given

You will be reimbursed for reasonable and agreed ‘out-of-pocket’ expenses such as travel and also lunch if working a full day.

Time commitment

The shop opening hours are 10am – 4pm, Monday – Friday.  A full or half day (10 – 1pm or 1 – 4pm) is ideal, but we are flexible and are grateful for even a couple of hours help each week. Ideally, volunteers will commit to a period of at least 4 months.

Causes

This organisation is one of our community partner organisations.

Like all volunteer recruiters we work with, they have signed up to our service standards, agreeing to abide by our policy on partnership working to keep you safe and supported whilst you volunteer.

You’ll never be out of pocket for volunteering through us – with in-London travel expenses to and from your volunteering guaranteed.

In addition, the team here at Students’ Union UCL Volunteering Service is here to support you throughout your volunteering journey – you can get in touch with us at any time.