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Link Age Southwark
Link Age Southwark is a vibrant local charity providing friendly volunteer support to people aged over 60 in the London Borough of Southwark.  We work to reduce loneliness and isolation and help older people and those living with dementia to maintain active lives in the wider community. Our fantastic volunteers bring joy to people’s lives and support older people to thrive in later life. 

As a volunteer telephone buddy, you will make regular calls to an older person. Your role will be to offer them a listening ear, to check on their general wellbeing and to engage with them in friendly conversation. The aim of the role is to provide friendship to an older person in Southwark who is experiencing feelings of loneliness

To be a telephone buddy, you need a friendly personality and excellent listening and communication skills. You will also be empathetic and reliable. 


We ask for volunteers to commit to volunteering weekly to make one phone call a week, though often a phone call can be much shorter than this.

Who will the volunteers be working with?
Older people over the ago of 60 who live in Southwark who are experiencing loneliness
All volunteers attend our volunteer induction which provides training on safeguarding and falls along with further information about what to expect from volunteering.

Time commitment

Minimum commitment 24 weeks
1 hour per week
Able to volunteer remotely due to nature of telephone befriending

This organisation is one of our community partner organisations.

Like all volunteer recruiters we work with, they have signed up to our service standards, agreeing to abide by our policy on partnership working to keep you safe and supported whilst you volunteer.

You’ll never be out of pocket for volunteering through us – with in-London travel expenses to and from your volunteering guaranteed.

In addition, the team here at Students’ Union UCL Volunteering Service is here to support you throughout your volunteering journey – you can get in touch with us at any time.