As a Roma Casework Volunteer, you will help Roma clients access the support they need by providing interpreting, assisting with referrals, and supporting casework activities. This role is ideal for someone who speaks Romanian or a Roma language, enjoys working with people from diverse backgrounds, and has an understanding of the challenges faced by Roma communities. If you are a good communicator, empathetic, and interested in supporting others to navigate services and advocate for their needs, we would love to hear from you.
In this role, you will support us with the following tasks:
- Assisting workers to support Romanes or Romanian-speaking clients face-to-face or over the phone
- Engaging with rough sleepers and those known to the team, supporting the key worker with general assessments
- Helping clients access support around immigration, employment, reconnections, and accommodation
- Working together with key workers and dividing tasks where appropriate, such as accompanying clients to appointments
- Engaging with rough sleeping clients with sensitivity and respect
- Adhering to St Mungo’s Policies and Procedures at all times
- Promoting St Mungo’s work in an appropriate manner
- Actively promoting equality, diversity, and inclusion among staff, fellow volunteers, and clients
• Opportunities for further development