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Friends of Moorfields
Friends of Moorfields is a registered charity that provides support to the patients and staff of Moorfields Eye Hospital. Among the main things we do is offering a diverse range of volunteer services to help patients navigate the hospital and support them on their patient journey.
Description

As a marshalling volunteer at Moorfields you will be on hand to help support our patients arriving for treatment. This can include providing verbal instructions for them to find their clinics, physically guiding them to their required service and supporting the patients with information about the move to our new eye site in summer 2027. 

This role is currently taking place at out Moorfields site at City Road. As a charity we will be relocating to our new centre in summer 2027 based on St. Pancras Way NW1 0PE.

Friends of Moorfields volunteers perform an extremely important job ensuring that all patients who come to Moorfields feel comfortable, reassured and receive the best possible treatment regardless of the outcome of their appointment.  

We require all volunteers to undergo the recruitment process which includes some online training and a DBS check.

We will happily provide references/UCAS statements for all volunteers and can provide support in finding work opportunities. 

Duties

As a marshalling volunteer at Moorfields you will be on hand to help support our patients arriving for treatment. This can include providing verbal instructions for them to find their clinics, physically guiding them to their required service and supporting the patients with information about the move to our new eye site in summer 2027. 

Training
All volunteers are required to complete the mandatory online training of 9 modules that will need to be completed before starting. All volunteers will be provided with an induction session and will be paired with a current volunteer/member of staff to shadow.

Time commitment

All volunteers must be willing to commit to a minimum of 3 hours per week for 6 months, ideally from 7am-5pm Monday-Saturday.
Application deadline

Causes

UCL Departments

This organisation is one of our community partner organisations.

Like all volunteer recruiters we work with, they have signed up to our service standards, agreeing to abide by our policy on partnership working to keep you safe and supported whilst you volunteer.

You’ll never be out of pocket for volunteering through us – with in-London travel expenses to and from your volunteering guaranteed.

In addition, the team here at Students’ Union UCL Volunteering Service is here to support you throughout your volunteering journey – you can get in touch with us at any time.