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English Heritage - Kenwood House
Volunteers play a key role in keeping Kenwood free and open to the public all-year round, and support us with the delivery of our visitor offer, and special projects.  You will be based in the magnificent rooms at Kenwood House and will help bring the site to life by telling stories about Kenwood and our beautiful artwork, architecture and historic objects. You will provide a warm and…
Description

Are you passionate about helping others and bringing history to life? Do you enjoy driving and being outdoors? 

On the edge of Hampstead Heath surrounded by tranquil landscaped gardens, Kenwood is one of London's hidden gems. The breath-taking interiors and stunning world-class art collection, including Rembrandt's 'Portrait with Two Circles' are free for everyone to enjoy. 

Volunteers play a key role in the delivery of our mission, and support multiple projects within the Operations, Curatorial, Gardens and Education teams. One of these is our Mobility Vehicle – a shuttle service which transports visitors from the car park to key areas around Kenwood, such as the House, Dairy, café and shops, and makes the site more accessible. We are looking for volunteers to drive the mobility vehicle and provide a warm and friendly welcome to all visitors, so they get the most from their visit.

Duties

You will be part of a team that supports visitors with diverse accessibility needs and drives them around a designated route. You may be asked to:

  • Make sure that the mobility vehicle is clean and safe to drive by carrying out a Driver’s Daily Checklist
  • Drive around the designated route, once hourly. In busy periods, each circuit should last no longer than one hour
  • Inspire visitors with stories about the history of the site and interesting things to do
  • Answer enquiries and signpost visitors to key areas like the café and shops
  • Clean the vehicle at the end of your shift and report any issues to the site supervisor
Who will the volunteers be working with?
You will work with our operations team and other Driver Volunteers.
Training
No prior knowledge is required, and we will give you all the information you need to enjoy your role and be successful. This will include:
• Site induction, including our history, mission and how we work with volunteers
• Safety and security training, including fire safety and risk management
• Role-specific training, including driving and maintenance training, and focused training about our Equality, Diversity and Inclusion strategy and Accessibility Offer

Time commitment

We are looking for people who can volunteer regularly, ideally for one session/week or a minimum two sessions/month, and a minimum of 12 sessions overall. Please note that many events happen on weekends and in the evenings.

Causes

UCL Departments

This organisation is one of our community partner organisations.

Like all volunteer recruiters we work with, they have signed up to our service standards, agreeing to abide by our policy on partnership working to keep you safe and supported whilst you volunteer.

You’ll never be out of pocket for volunteering through us – with in-London travel expenses to and from your volunteering guaranteed.

In addition, the team here at Students’ Union UCL Volunteering Service is here to support you throughout your volunteering journey – you can get in touch with us at any time.