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If you’ve experienced sexual violence, abuse or any type of harm, you’re not alone and support is available whenever you feel ready to reach out.
If you're in need of urgent support, please call 999 for police, ambulance or other emergency services.
The following services can also provide out-of-hours support.
- 24/7 Student Support Line
- UCL's 24/7 Student Support Line can provide emotional support and short-term counselling outside of office hours. The support line is available 24 hours a day, 7 days a week, and is free and confidential.
Contact: +44 (0) 808 238 0077 - UCL Security
- If you are on campus, you can call UCL’s Security team on +44 (0)20 7679 2222.
If you have the SafeZone app, you can press the blue button to alert UCL’s Security team. Your location and details can be quickly shared with Security, who will be able to respond and get you the help that you need. - 24/7 Rape & Sexual Abuse Support Line
- The 24/7 Rape & Sexual Abuse Support Line is a telephone and webchat service for anyone aged 16+ in England and Wales who has been affected by rape, child sexual abuse, sexual assault, sexual harassment or any other form of sexual violence - at any point in their life. The support line is open 24 hours a day, every day of the year.
Contact: 0808 500 2222 - National Domestic Abuse Helpline
- The National Domestic Abuse Helpline is a free, 24-hour helpline for women who are experiencing domestic abuse, including physical, emotional, sexual or financial abuse - whether it's from a partner, ex-partner or family member. The helpline offers emotional support, safety planning and help with emergency housing.
Contact: 0808 2000 247 - Samaritans
- Samaritans provides free, confidential support for anyone who is struggling to cope, experiencing distress or feeling suicidal. Their phone line is available 24 hours a day, 7 days a week.
Contact: 116 123
Students' Union Support
If you've experienced sexual violence, harassment or any other form of gender-based violence, our Prevention & Intervention team is here to support you. Our Sexual Violence Liaison Officers (SVLOs) provide a safe, confidential and non-judgemental space where you can talk, be heard and explore your options.
Support is also available from our Advice Service if you've experienced any other harmful behaviours on campus.
The following UCL and external services can also provide support if you have witnessed or experienced harmful behaviours.
UCL Support Services
- Report + Support
- UCL's Report + Support tool allows students to report experiences of unacceptable behaviours such as bullying, harassment and sexual violence. You can choose to either report anonymously or provide your contact details to access information about support and reporting options.
- Student Support and Wellbeing Services
UCL’s Student Support and Wellbeing Services have expert wellbeing, disability and mental health advisers that can provide a safe, confidential and non-judgemental space if you would like to receive some support after experiencing harm.
If you would like to speak to someone about the support options available to you, you can call UCL’s Student Support and Wellbeing Services Phone Line on +44 (0)20 3108 8836 during office hours. You can also log an enquiry through askUCL to access their services.- Counselling Services
UCL's Counselling Services offer up to six sessions of free counselling for students looking for therapeutic and emotional support. Appointments are confidential and available to all students.
- Crime Prevention and Personal Safety Team
An adviser from UCL's Crime Prevention and Personal Safety Team can offer advice and support if you are thinking about or wishing to report an incident to the Police.
You can arrange an appointment by emailing [email protected].
External Support Services
- Rape Crisis
- Rape Crisis supports people who have experienced any form of sexual violence or harassment.
They run a 24-7 telephone and webchat support line for anyone aged 16+ in England and Wales who has been affected by rape, child sexual abuse, sexual assault, sexual harassment or any other form of sexual violence - at any point in their life.
There are also many local Rape Crisis centres that offer emotional support, counselling and advocacy.
Contact: 0808 500 2222 - The Havens
- The Havens are an NHS service of specialist centres in London for people who have been raped or sexually assaulted. The Havens operate a 24/7 service for forensic medical examinations, immediate medical care and advice. Their specially trained, experienced professionals can also provide counselling and practical and emotional support.
Contact: 020 3299 6900 - SurvivorsUK
- SurvivorsUK support male and non-binary victims and survivors of sexual violence, providing counselling, practical help and a phone and online chat helpline service.
Contact: 0808 801 0332 - Respect
- Respect supports men who are experiencing domestic abuse. They run a free, confidential helpline which offers advice, emotional support and referrals to services that can help keep you safe.
Contact: 0808 8010327 - Galop
- Galop provides confidential and independent advice and support for LGBTQ+ people who have experienced sexual assault, abuse or violence. They provide a welcome, inclusive and safe space to talk, whatever your sexual orientation or gender identity.
Contact: 0800 999 5428 - Imkaan
- Imkaan is a UK-based umbrella women's organisation dedicated to addressing violence against Black and minoritised women and girls. They provide information about specialist 'by and for' support services for Black and minoritised women and girls in London and the UK.
- Tell MAMA
- Tell MAMA is an independent and confidential support service for people facing anti-Muslim hatred and prejudice in the UK. They can offer emotional support, safety planning and practical advice.
Contact: 0800 456 1226 - Mind
- Mind is a mental health charity which provides support, information and advice through their helplines, resources and network of local Mind centres.
Contact: 0300 123 3393 - Shout
- Shout is a free, confidential 24/7 text messaging service for anyone who is struggling to cope.
Contact: 85258 - Switchboard LGBT
- Switchboard is the UK's LGBTQIA+ support line. Their volunteers offer emotional support via telephone, email and instant messaging.
Contact: 0800 0119100 - Chinese International Students Support Centre
- The Chinese International Students Support Centre is a not-for-profit organisation offering emotional wellbeing support for Chinese international students living in the UK. They offer both one-to-one and group support sessions, as well as support over the phone and by email.
- London Nightline
- Nightline is an anonymous listening and information service run by students, for students in London universities. They offer support via telephone or instant messaging.
Contact: 0207 631 0101