Students' Union UCL
Key information
Job closes
Salary
13.85

Salary type

  • Per Hour

Contract type

  • Casual

Industries

  • Education
  • Non-Profit

Skills

  • Administrative

Working hours

  • Part-time
About the job

Purpose of the job

Are you passionate about food, drink and creating a community on campus? Do you have ideas about how we can encourage students to visit our bars, cafes and shops through social media? If so, this may be the job for you, as we’re looking for an assistant to support with marketing campaigns and create social media content for our Students’ Union bars, cafes and shops including the Hanger.  Every penny of profit made in any of our commercial outlets is reinvested straight back into the student community making this a vital and diverse team to work with and support.

 

Starting in August or September, this position will have regular hours, approx. 6-7 hours a week although this will change subject to demand. The position can also be split between two candidates for 3 hours a week. 

 

About the Union:

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  UCL students have the potential to do anything, and the union leads an essential role in helping them to achieve things they may have never thought possible. As a charity we deliver a wide range of services and representative functions for students.

 

Our Vision:

To be the best part of the UCL student experience.

 

Our Mission:

 We’re here to help students...

  • Make more of their time at UCL.
  • Get more of the support they need from our advice and welfare services.
  • Be more connected with the university and other students as we represent and reflect their views.
  • Experience more at university through our societies, activities, sports and events.
  • Feel more at home in our excellent spaces.

 

Our Values:

Student Driven, Inclusive, Inspiring, Fun and Bold.

Job description

The Social Media Assistant will support the Marketing Coordinator in the operational delivery of social media marketing content and campaigns for the Students’ Union Commercial outlets including cafes, bars and shops.

Duties and responsibilities 

 

  • Social media: Preparing and posting interactive content on the Union Cafes, Union Bars and Union Shops Instagram (e.g. new products, events, staff interviews, opening hours, competitions), keeping the account fresh and relevant. 

 

  • Content creation: Supporting with the development of the commercial social media content calendars, researching potential content ideas and contributing to content planning sessions. In addition to creating content, taking photos of products and giving feedback on Students’ Union UCL communications.

 

  • Administrative tasks: Handling day-to-day social media enquiries related to the Commercial outlets, for example, replying to comments and direct messages. Additionally monitoring for any other online reviews that need responding to. Supporting with reputation management, responding to comments and feedback from customers. 


Note: This job description reflects the present requirements of the post. As duties and responsibilities change and develop the job description will be reviewed and be subject to amendment in consultation with the post holder.

 EssentialDesirableTested at Interview

Tested at

Application

Experience    
Previous experience producing social media contentX   
Previous experience producing social media content in a professional environment/for an organisation  X  
Previous experience of photography X  
Project management experience with excellent attention to detail, organisational skills and the ability to prioritise and multitask. X   
Knowledge    
A good working knowledge on how to maintain Instagram and TikTok accountsX   
Up to date knowledge on current social media tends X  
Awareness of the Student’s Union’s activities, in particular it’s commercial outlets X  
Skills    
Good working knowledge of online platforms and tools (including Microsoft Office, Canva)X   
Strong communication skills both verbal and writtenX   
Ability and willingness to contribute ideas and work collaboratively with the team to produce engaging contentX   
Well organised individual who is capable of time management and prioritisationX   
Ability to work autonomouslyX   
Values, attitudes and personal style    
Able to regularly visit Bloomsbury campus to create content on siteX   
Commitment to uphold the values of the Student’s Union and support the Commercial team’s objectivesX   
Enjoys being creative. You’ll need to think up and create social media content that helps support our Commercial Team’s priorities in a fun and interesting wayX   
Flexibility and an adaptable approach to workX   
How to apply

 Please complete the online application form. You will need to provide a personal statement where you should outline how you meet the full requirements of the job. Applications will be assessed on this basis. We also have guidance on writing applications available for you. 

 

  1. Please write a personal statement that outlines why you believe you are a good fit for this role. Please include here any previous experience you have and how this will support you in the role as applications will be assessed on the basis of how well you fit the person specification.
  2.  
  3. As an example of your skills, please also include an example Instagram post or reel to match the following brief: the cafés team wish to promote their new hot food menu in Gordon’s café to students. The focus should be on the variety and low price point. Other information you may need is that the menu is available from midday on weekdays and includes meals such as pitta pockets, chicken biryani curry and lentil curry starting from £5.50 as well as snacks including samosas from £2. (Please note it does not matter if you do not feature actual product/prices – this is to showcase your creativity and ability to produce content)