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Coram Family Lives is a volunteer based organisation and we are proud our volunteers play a vital role in our support for families today.
This volunteer role is working from home to support families through our helpline and live chat services. We provide support to parents, carers and family members on all aspects of parenting and family life.
Our incredible volunteers are at the very centre of the work we do supporting families who need us. Every year, we support families across the country, in this case London, to work through difficult experiences such as poverty, behavioural problems, relationship stresses, and countless other issues. We could not support these families without the dedication, passion and generosity of over 300 volunteers.
Once you have been trained, volunteers sign up for a regular weekly 4-hour shift. With the flexibility of volunteering from home yet still being very much a part of the Coram Family Lives live chat team.
Responsibilities include:
Live chat
Our live chat volunteers offer support to families, carers and others on issues such as poverty, behavioural issues, problems with schools, relationship issues, family breakdown etc. We’re looking for remote live chat volunteers with experience of parenting issues who are able to respond to our service users with empathy and compassion.
Helpline
Our helpline volunteers offer support to families, carers and others on issues such as poverty, behavioural issues, problems with schools, relationship issues, family breakdown etc. We’re looking for remote volunteer call takers, with experience of parenting issues who are able to respond to our service users with empathy and compassion and are good listeners.