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Monday 2 December 201918.00 to 20.00

This skills session is designed and delivered by Up Skill 4 Life. Established in 2009, Up Skill 4 Life drives a step change in people through the design and delivery of tailored, relevant and engaging training workshops. All of their workshops are underpinned by the core belief of never using slides.

Learning outcomes for this session will include: 

  • Identifying the qualities of an outstanding communicator
  • The art of observing, listening and questioning
  • Overcoming the barriers to being an excellent listener
  • Choosing words carefully - saying the right thing at the right time
  • Synchronising body language, words and behaviour
  • How to communicate with different people, in different ways at different times

This session will be delivered by Jonathan Day. Jonathan has worked in training and development for nearly 14 years, and founded Up Skill 4 Life Ltd in 2009. Throughout this time a key focus of his work has been to design and deliver engaging training courses that enhance the knowledge, skills and behaviours of both students and graduate recruits. Jonathan’s philosophy towards training is simple – it should be tailored, interactive and NEVER USE SLIDES.