St Mungo's
Our mission is to house, support and care for vulnerable people in London who either have been, or at risk of sleeping rough and homelessness. Our aim is to make sure that homeless and vulnerable people can look forward with optimism and can contribute to the quality of life.

At St Mungo’s we provide a bed and support to more than 3,150 people in accommodation each night. As well as accommodation services, we also provide a range of services, such as running activities, skills and employment training, and tenancy support, to help people at every stage of their recovery from homelessness. At the heart of all of our services is our commitment for everyone to have a place to call home and fulfil their hopes and ambitions. StreetLink is a national referral line, which works to connect those who are rough sleeping to local homeless support services in their area. We receive a high volume of calls and alerts via our website and app from members of the public, including those rough sleeping themselves. With a small staff team we massively rely on the support of our amazing volunteers to help us manage the calls and alerts coming in via the website and app. In doing so, volunteers are a crucial part of the Streetlink service, playing a vital role in connecting people to support that can help them end their homelessness. Please be aware that whilst we do support those rough sleeping, we are a phone line and do not work face to face

Time commitment

Tower Hamlets – 2 hours per week, for a minimum of six months. You can volunteer with us Monday to Sunday, between 10am and 10pm.
The attached role description will give you more inform
Application deadline

This organisation is one of our community partner organisations.

Like all volunteer recruiters we work with, they have signed up to our service standards, agreeing to abide by our policy on partnership working.

In addition, the team here at Students’ Union UCL Volunteering Service is here to support you throughout your volunteering journey – you can get in touch at any time with any questions, queries or problems you encounter.