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About the organisation

Oxfam GB

Oxfam is an international NGO that works with others to overcome poverty and suffering around the world.

Volunteer in an Oxfam shop for as little as four hours a week and you’ll join a

powerful movement of people united by one goal - an end to poverty, for everyone.


Most of the roles in are inside the shop, so it is retail - customer service, till

operations and some shops also sells online.

What we offer?

- References provided to future employers.

- Work experience.

- Training and support.

- Local travel and lunch expenses paid in line with Oxfam’s policy.

Role Aim: 

Provide customer service in the retail service.


- Till operations.

- Customer service.

- Sorting, pricing and restocking goods.

- Assisting with merchandising.

- Accepting and thanking customers for their donations.

- Creating value for the donor and for Oxfam by asking every donor if they

are signed up to Gift Aid.

Skills needed: 

- Reliable and enthusiastic.

- Ability to work as part of a team.

- Willingness to learn.

- You do not need previous experience as we will provide all the training and

support you need.


If necessary

London Area (several locations around the city, volunteers can let us know which shop is more convenient for them)
Time commitment: 
1-3 hours per week
Opening times: 
We expect volunteers to commit at least one shift of 4 hours per week for 6 months (desirable)
Once you’ve registered interest in this volunteering role, we’ll send your name and UCL email address to the organisation for their records. You’ll also receive information about the next steps to take if you do wish to take things forward. The organisation has signed up to our code of standards, which includes a commitment to protecting your data. We won’t share your information with anyone unless you’ve given explicit consent to. We’ll also retain your details so we can follow up to see how you’re getting on with your volunteering and offer support if necessary. We take good care of your data – you can see full details here