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About the organisation

Age UK Kensington & Chelsea

Age UK Kensington & Chelsea is a local charity working with and for older people. We aim to promote independence and well-being in later life, encouraging self-help and peer support.

We offer a wide range of services and activities, and provide

interesting opportunities for people of all ages to get involved as


Our services go from Information and Advice (benefit claim or housing) Befriending (one-to-one basis or in group including people who lives with dementia) Shopping (taking people to their weekly shopping) IT support, Small DIY tasks (changing lightbulbs or assembling a flat pack) Gardening, Chair based exercise (to keep the muscle fit) Walking Support (to help people to recover their confidence after suffering a fall)

Make a difference!

Many older people become lonely and socially isolated which has a huge impact on their quality of life. This along with complex health issues means getting out becomes very difficult. Support and companionship from a volunteer can greatly improve their health and emotional well-being!

Role Aim: 

Many older people become lonely and socially isolated which has a huge impact on their quality of life. Many have begun to use computers, ipads & smartphones as a way of combating this! TV’s are also a huge source of companionship and when they go wrong it causes great distress. Quite often the problem is simply that they need to be re-tuned!

We are looking volunteers that would feel confident going into an older person’s home to help them with IT support. Older people who may not have much knowledge of computers get very anxious about loss of wi-fi, virus protection or just blips that sometimes happen with computers! Please get in touch if you can help!


Volunteers will visit an older person at home for approx. 1 – 2 hours to resolve problems with computers, ipads & TV’s.

Skills needed: 

Good communication & listening skills. Patience & empathy. Regular commitment.


Volunteer Induction.

Volunteer Forum’s

Dementia Awareness Workshop

Wheelchair Training

We are currently looking at other training options.

Kensington & Chelsea
Time commitment: 
Opening times: 
The role is available Monday – Friday, from 09:00 – 18:00 Sometimes at weekends

Once you’ve registered interest in this volunteering role, we’ll send your name and UCL email address to the organisation for their records. You’ll also receive information about the next steps to take if you do wish to take things forward. The organisation has signed up to our code of standards, which includes a commitment to protecting your data. We won’t share your information with anyone unless you’ve given explicit consent to. We’ll also retain your details so we can follow up to see how you’re getting on with your volunteering and offer support if necessary. We take good care of your data – you can see full details here