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About the organisation

Abbey Community Centre

Buzzing and diverse community centre in the heart of Kilburn offering activities for kids through to older people

This is a brilliant opportunity to help people over 60 improve their confidence online and explore all that laptops, tablets and smartphones can offer them. No two weeks are the same at our weekly drop-in computer sessions at the Abbey Community Centre! You could be helping people set up email, talk to their family overseas on Skype, stream TV and films, book appointments, helping them their weekly shop online, use maps, find bus times and much, much more.

Role Aim: 

The role of the volunteer is to build learner’s confidence using the internet, using the laptops that we provide or the learner’s own device if they choose to bring it to the class


The exact duties undertaken by volunteers will vary depending on each individual leaner’s needs, but may include:

* Help picking the right internet device

* Raising awareness of how to use the internet safely

* Showing how to use their own internet device

* Showing how to download apps and how to gain the most out of them

* Showing how to use some basic programs such as word, emails etc.

* Helping with hardware and software

* Setting up online shopping

* Helping learners to explore their interests online

and more along these lines.

Skills needed: 

IT volunteers will need to be patient, reliable (good time keepers), have good spoken English, be friendly, good listeners, non-judgmental and should have a good sense of humour. The IT volunteers will also need to be regular users of technology (e.g. computers/tablets/smartphones) with a genuine desire to share their skills and help older people use technology.



Abbey Community Centre 222c Belsize Road Kilburn London NW6 4DJ
Time commitment: 
1-3 hours per week
Opening times: 
Once you’ve registered interest in this volunteering role, we’ll send your name and UCL email address to the organisation for their records. You’ll also receive information about the next steps to take if you do wish to take things forward. The organisation has signed up to our code of standards, which includes a commitment to protecting your data. We won’t share your information with anyone unless you’ve given explicit consent to. We’ll also retain your details so we can follow up to see how you’re getting on with your volunteering and offer support if necessary. We take good care of your data – you can see full details here