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About the organisation

Action on Hearing Loss (formerly RNID)

We’re the UK’s national charity helping people who are confronting life-changing deafness, tinnitus and hearing loss.

The people we support may struggle with their condition. Or they may live well with it, but face ignorance and barriers in their way. We enable all of them to take control of their lives without assumptions being made about what they can or can’t do.

With your support, we can continue our vital services so people with hearing loss can live the life they choose - at home, at work and when they’re out and about. Plus, we can carry out more research to help find a cure.

Application deadline: 

We are looking for a volunteer with an interest in communications to join our team. Within internal communications, you can use a wide variety of communication disciplines for a small and receptive audience. Not only will you develop marketing, journalism and website management skills, but you will learn how to apply these to increase employee engagement.

Role Aim: 

We are looking for a volunteer with an interest in communications to join our team. Within internal communications, you can use a wide variety of communication disciplines for a small and receptive audience. Not only will you develop marketing, journalism and website management skills, but you will learn how to apply these to increase employee engagement.

Duties: 

What will you be doing?

As Internal Communications Volunteer, you’ll perform the following tasks:

• Source, write and edit articles for the intranet and staff e-newsletter.

• Support in generating other intranet content including interviews, blogs and videos.

• Help to plan staff events including staff parties and staff briefings.

• Create printed communications including posters and printed newsletter for staff.

• Act as a point of contact for colleagues contacting the Internal Communications team including management of the shared email inbox.

• Help to progress our employee enaggement strategy.

• Provide project support for the upgrade of our staff intranet.

You will help to generate create clear, effective and engaging content across a wide range of channels including newsletters, the staff intranet and posters. You will also help to facilitate two-way communication keeping staff and volunteers across Action on Hearing Loss up to date and giving them the opportunity to feed back. In addition, you will help to drive employee engagement across our charity.

Why do we need you?

Right now, someone among your family, friends or colleagues is affected by deafness, hearing loss or tinnitus. Perhaps you’re affected yourself. By getting involved with us, you can make a difference to the lives of the 11 million people in the U.K. who have hearing loss.

Skills needed: 

What skills do you need?

Here’s what we think could be beneficial.

Essential skills and attributes:

• Excellent written English

• Very good verbal communication skills

• Experience using Microsoft Office packages

• Good IT skills

• Friendly and approachable

Desired skills and attributes:

• Experience in writing i.e. articles, newsletters, blogs

• Experience using a content management system or editing websites

• Experience using photo-editing software

• Experience creating video content

• Experience organising events

• An interest in disability rights

Training: 

Action on Hearing Loss offers full, on-going training for all volunteers including an induction programme and further training specific to the volunteering role. This may include:

• Training in Understanding Hearing Loss

• Volunteers also have the opportunity to attend other training relevant to their role

Location: 
1-3 Highbury Station Road London N1 1SE
Time commitment: 
3-5 hours per week
Opening times: 
1-3 days a week (Monday to Friday)

Once you’ve registered interest in this volunteering role, we’ll send your name and UCL email address to the organisation for their records. You’ll also receive information about the next steps to take if you do wish to take things forward. The organisation has signed up to our code of standards, which includes a commitment to protecting your data. We won’t share your information with anyone unless you’ve given explicit consent to. We’ll also retain your details so we can follow up to see how you’re getting on with your volunteering and offer support if necessary. We take good care of your data – you can see full details here