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About the organisation

Action on Hearing Loss (formerly RNID)

We’re the UK’s national charity helping people who are confronting life-changing deafness, tinnitus and hearing loss.

The people we support may struggle with their condition. Or they may live well with it, but face ignorance and barriers in their way. We enable all of them to take control of their lives without assumptions being made about what they can or can’t do.

With your support, we can continue our vital services so people with hearing loss can live the life they choose - at home, at work and when they’re out and about. Plus, we can carry out more research to help find a cure.

Application deadline: 

You will be delivering information stands as part of the Hear to Inform and Connect project. This exciting project is expanding our information services for older and isolated people with hearing loss. We are also working with local organisations and community groups to help make their services more accessible and inclusive for older people with hearing loss.

Role Aim: 

You will be delivering information stands as part of the Hear to Inform and Connect project. This exciting project is expanding our information services for older and isolated people with hearing loss. We are also working with local organisations and community groups to help make their services more accessible and inclusive for older people with hearing loss.

Duties: 

What will you be doing?

As an Information Ambassador, you will provide information on deafness, hearing loss and tinnitus to older people, their families and carers, local community groups and organisations. You will;

• Set up information stands, using leaflets and resources provided

• Answer questions from visitors and hand out leaflets

• Monitor enquiries and gather feedback

• Sign post people to other agencies or services that may help them

• Carry out basic hearing screenings, where appropriate (after appropriate training)

• Raise awareness about the work of Action on Hearing Loss

Why do we need you?

Across the UK, 11 million people are affected by hearing loss including someone in your family, friends, your partner, or someone at work. As the population ages, more of us will be affected. By 2035, one fifth of us will be living with the condition.

Skills needed: 

What skills do you need?

Here are some of the skills we think could be beneficial:

• Confidence in speaking to individuals, family members and professionals

• Willingness to learn about, or existing knowledge of, issues affecting deaf and hard of hearing people, particularly older people

• Friendly, reliable and approachable manner

• Ability to listen to questions and to answer appropriately

• Happy to work with a wide range of people, especially older people

Training: 

We offer full ongoing training for all our volunteers. This includes a one-day induction programme, training in understanding hearing loss, and a further half day training specific to your volunteering role.

Location: 
We are currently looking for volunteers in the following London and South East communities: • Newham • Tower Hamlets • Merton • Croydon • Harrow
Time commitment: 
3-5 hours per week
Opening times: 
Monday to Friday during normal office hours.
Categories: 

Once you’ve registered interest in this volunteering role, we’ll send your name and UCL email address to the organisation for their records. You’ll also receive information about the next steps to take if you do wish to take things forward. The organisation has signed up to our code of standards, which includes a commitment to protecting your data. We won’t share your information with anyone unless you’ve given explicit consent to. We’ll also retain your details so we can follow up to see how you’re getting on with your volunteering and offer support if necessary. We take good care of your data – you can see full details here