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About the organisation

London Museum of Water & Steam

Based in the historic buildings of the former Kew Bridge Waterworks, the London Museum of Water & Steam tells the story of London’s water supply, the site, its people and the amazing pumping engines that helped to make London the great city it is today.

As well as housing the world’s largest collection of stationary steam pumping engines, the Museum is also home to a narrow-gauge steam locomotive and a Waterworks Gallery that traces the development of London’s clean water supply. The Museum offers a fun and educational day out for families and steam enthusiasts alike.

Application deadline: 

Join the London Museum of Water & Steam and gain experience working with visitors in a Museum setting. We’re recruiting front of house volunteers to welcome our visitors to the Museum, as well as provide information and assist with queries.

Role Aim: 

Help the London Museum of Water & Steam welcome visitors and give information to visitors about the site’s history


You’ll be working on our front of house, welcoming visitors and processing payments. You’ll be our eyes and ears on the front line and will work closely with the duty manager to achieve an excellent visitor experience

Skills needed: 

A friendly disposition and basic cash handling skills


Training using our till system and other procedures as necessary.

Green Dragon Lane London TW8 0EN
Time commitment: 
1-5 hours per week
Opening times: 
One day shift Wednesday-Sunday 10am-4pm, but with a special need for weekend volunteers.

Once you’ve registered interest in this volunteering role, we’ll send your name and UCL email address to the organisation for their records. You’ll also receive information about the next steps to take if you do wish to take things forward. The organisation has signed up to our code of standards, which includes a commitment to protecting your data. We won’t share your information with anyone unless you’ve given explicit consent to. We’ll also retain your details so we can follow up to see how you’re getting on with your volunteering and offer support if necessary. We take good care of your data – you can see full details here