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Description: 

Many of you have contacted us about tuition fee refunds. We are developing a policy position on this that will be debated at an upcoming Zone meeting. However, in the meantime we fully support NUS’ Student Safety Net campaign which calls on the Government to issue reimbursements of fees or a debt write off, amongst other aims.

UCL’s Current Position

The UK Government Department for Education has made clear that you should not expect any refund if you are receiving adequate online learning and support. However, if you don’t feel you are receiving adequate online learning and support, you have recourse through UCL’s Student Complaints process. Read the full letter to students from Professor Anthony Smith, Vice-Provost (Education and Student Affairs) here.

 
Status: 
Working on it