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Parents and Carers Network

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Parents and Carers Together (PACT) is a social network that aims to support UCL staff members who are balancing ongoing caring responsibilities with work. It is a peer support group led by network members for members so new ideas and activities are always welcomed and encouraged.

However you might feel that you need more professional help and peer support -as any other kind of psychotherapy- is never a one-size-fits-all. In particular our peer support groups at UCL might not be able to accommodate your needs if you are experiencing severe mental health problems such as psychosis or feeling actively suicidal. This does not mean that you are alone. There are several other resources one can access within UCL and elsewhere if you feel that your problems would not benefit from peer support. If you are experiencing a crisis please scroll at the end of this page for some resources you can access.

Immediate or Professional Support

If you are in imminent danger of taking your own life or you have already self-harmed:

1. Dial 999 or go to your nearest Accident and Emergency Department. There is an A&E at the UCL Hospital. Click here  for the location. 

2. Get in touch with your Crisis Resolution and Home Treatment  (CRHT) team if you have one

If you are concerned about another student and are not sure who to speak to, complete the Student of Concern  form to notify relevant staff who can provide further support.

If you are feeling suicidal or are having thoughts about harming yourself please:

1. Contact one of the following help lines:

  • For the Samaritans dial 116 123, email them at They are available all year round 24/7.
  • For Nightline dial 020 7631 0101. This is a student run service available in term-time between 6pm and 8am. 

2. If you are in College during term time and within Halls of Residence, there is a duty member of staff on call out of hours and each hall displays a notice with their contact details.

3. You can go to Gower Place Practice, 3 Gower Place, London WC1E 6BN, Tel: 0207 387 6306, where they can usually give you an appointment at extremely short notice at their walk in service on Monday to Fridays – 9.30 –10.30am and 2.30 –3.30pm. This service is confidential.

4. You can come to the Student Psychological Services, 3 Taviton Street, WC1H 0BT, Tel: 020 7679 1487.  The service is confidential (although they reserve the right to mobilise other help if someone’s life or health is at immediate risk).