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Monday 26 November 201818.00 to 20.00

This Skills 4 Work session will be run by Up Skill 4 life who specialise in coaching and delivering tailored training sessions. The Learning outcomes will include:

- Identifying the qualities of an outstanding communicator
- Communicating effectively in 1-2-1 and group situations
- Reading people & situations – emotional intelligence competencies
- Tailoring communications – one size will never fit all
- The art of observing, listening and questioning
- Synchronizing body language, words & behaviour
- Don’t be aggressive, don’t be submissive – be assertive