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About the organisation

Smart Works

Smart Works is a UK charity which provides free interview preparation and clothing to unemployed women with confirmed job interviews. We provide women with the clothes, the confidence and the tools that they need to succeed at interview. We are incredibly proud that over 50% of the women we see, who we are able to contact, go on to get the job.

Application deadline: 

Smart Works is a UK charity that provides high quality interview clothes, styling advice and interview training to women in need. We give women the confidence, the self-belief and the practical tools they require to succeed at interview and start a new chapter in their life.

Volunteers are central to our success, as they deliver all aspects of our service, and as we look to support more unemployed women we are looking to recruit an intern to join our volunteer community. This is a fantastic opportunity for anyone who is committed to supporting our work and who is looking to gain administrative experience in a lively office environment.

Role Aim: 

Smart Works is a UK charity that provides high quality interview clothes, styling advice and interview training to women in need. We give women the confidence, the self-belief and the practical tools they require to succeed at interview and start a new chapter in their life.

At the core of our service is a two-hour appointment, during which time each woman receives a complete outfit of high quality clothes (theirs to keep) and dedicated one-to-one interview training. Our support really works, and we are incredibly proud that over one in two of client we are able to contact go on to get the job.

Volunteers are central to our success, as they deliver all aspects of our service, and as we look to support more unemployed women we are looking to recruit an intern to join our volunteer community. This is a fantastic opportunity for anyone who is committed to supporting our work and who is looking to gain administrative experience in a lively office environment.

Duties: 

Provide administrative support to our Office Manager. This will include processing and inputting client questionnaire data, as well as handling information about our referral partners.

Speak to clients and referrers on the phone and use our database to process bookings.

Welcome clients to Smart Works and ensure all clients feel comfortable. For many clients you will be the first person they meet on their Smart Works visit; it is essential that you are friendly, welcoming and professional.

Become part of the Smart Works community. You will be joining a small close-knit team so you will need to be a good team-player and you should be prepared to provide support to staff and other volunteers as and when they need it.

Skills needed: 

We are looking for somebody who is hard-working, adaptable and passionate about our mission. Some admin experience would be fantastic but is not essential.

Training: 

We will provide on the job training for all tasks required. We have guides and manuals available for some tasks and shadowing is always a big part of our induction process.

Location: 
89 Shepperton Road London N13DF
Time commitment: 
3-5 hours per week
Opening times: 
09:00 - 16:30
Once you’ve registered interest in this volunteering role, we’ll send your name and UCL email address to the organisation for their records. You’ll also receive information about the next steps to take if you do wish to take things forward. The organisation has signed up to our code of standards, which includes a commitment to protecting your data. We won’t share your information with anyone unless you’ve given explicit consent to. We’ll also retain your details so we can follow up to see how you’re getting on with your volunteering and offer support if necessary. We take good care of your data – you can see full details here